Customer Success & Support Specialist (Swedish-speaking)

Stockholm, Sweden
Heltid

Do you want to help modernize dental care? We’re currently looking for a Swedish-speaking Customer Success & Support Specialist to join our Customer Success Team.

The role

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Your Opportunities Ahead

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  • At Muntra, we will give you the chance to grow your career and reach full potential.
  • Join an established company that is expanding rapidly and creating exciting opportunities every day.
  • Build you career in a secure and financially stable industry.
  • We offer you a full-time position in a bright office, centrally located in Östermalm, Stockholm.

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We are Muntra

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Our mission is to improve oral health through the world´s most compelling dental technology solutions. Clinic owners choose Muntra to streamline operations, improve patient experience, and raise the quality of care.

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Your journey Ahead

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Your career at Muntra begins in our Customer Support Team, where your role will be to assist our customers via phone, chat, email, and online meetings. After 6-8 months, if you show us you are a high performer you will advance into our Onboarding Team. In this role, you will take on a project leader position, visiting clinics to provide training and hands-on support as they get started with Muntra.

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Your skills

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  • Fluent in Swedish and English (additional Nordic language are a plus)
  • Previous experience from a service role with a track record of delivering excellent customer experience are a plus.
  • Tech-curious with an interest in healthcare and digital solutions
  • Organized and detail-oriented. Experience in project management is a plus.
  • Proven ability to solve complex problems. Skilled in logical and lateral thinking (results from a cognitive ability test is a plus).

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Your attributes

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  • A strong communicator with the ability to create lasting relationship.
  • Adaptable and excited to work in a fast-growing startup environment.
  • Humble and proactive, with a daily drive to improve regardless of prior knowledge.
  • Self-motivated and accountable.

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If you have any question about this role, please reach out to our manager pontus@muntra.se

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(Please note: we do not accept applications by email due to GDPR.)

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Apply now